Lolavita Shipping & Delivery

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1. ORDER STATUS & TRACKING

All orders placed on Saturday and Sunday will be dispatched on Monday. All deliveries are made between 9am – 1pm, which would need to be signed for (except bank holidays).

This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

A tracking number will be sent to you by email when dispatched with which you can use in tracking your delivery here.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your  Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

2. DELIVERY POLICY

Local Deliveries

Orders for delivery within Nigeria depends on the location and are sent immediately once payment is confirmed. Delivery time is next day guaranteed delivery for payments confirmed before 4pm.

International Deliveries

International orders for delivery outside the Country are sent by DHL, whose charge will depend on the weight of the item(s) and its destination. Delivery time is 5-7 working days.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

4. MODE OF PAYMENTS

We accept payments via VISA/VERVE/MASTER credit and debit cards for local purchases and PayPal for international purchases only. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.

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